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TYRE TIPS

Suspensions

Genuinely faulty goods will be replaced or money refunded, however we must be advised of any faulty goods upon receipt of the item. It is the customers responsibility to pay for and ship the item back to us. If the item is found to be faulty, we will also refund the postage cost.


Returns are subject to terms and conditions listed below:


A Refund can be given if one of the following is accurate:


1. The product  is returned to us within 7 days of dispatch, with no damage to the product or its packaging. Return Postage paid by you.


2. The product is returned with a cover note outlining and explaining faults within the first six months of purchase, after this time enquiries must be directed at the manufacturers which we will provide contacts for on request. Hotline Motorsports Ltd offer no guarantees other than those offered by the manufacturer.
A Replacement can be given if:


1. The product is returned with a cover note outlining and explaining faults within the six months of purchase, after this time enquiries must be directed at the manufacturers which we will provide contacts for on request.


Damages:


All of our products are screened for any damage before they leave our depot. Each product is signed off by a member of staff to guarantee our quality control. If your product reaches you damaged do not accept the items.


All items when received from the delivery company must be checked before signing, if items are signed for in good condition without being checked you or we will not be able to claim any replacement funds from the delivery company. Please be aware that when items are collected from us by a delivery company they are checked and signed collected in good condition, therefore  Hotline Motorsports Ltd offer no compensation of items damaged in transit. However  Hotline Motorsports Ltd are willing to make a claim on your behalf provided you have checked the items and not signed for any items in good condition.
Collected items must be checked for damages before accepting. No damage claims can be accepted or considered when items leave our depot. This does not affect your statutory rights or your warranty.
Wheel Finishes:


Please note

 Hotline Motorsports Ltd offer no guarantee on any finish including chrome, paint or lacquer  Hotline Motorsports Ltd will not pay for, replace or subsidise in any way a wheel that is damaged due to manufacturer fault. If Hotline Motorsports Ltd can not help you with your warranty we will pass the details of the manufacturer or UK importer to you.
Faulty, ill fitting or unsuitable items will be replaced or exchanged where appropriate within a statutory six months period. If the correct items or suitable alternatives cannot be sourced within this period, you will be entitled to a full refund. This is in keeping with your statutory rights. Any disputes for items that are unfit for use including unsuitable and ilfitting items may need a third party opinion agreed by both disagreeing parties at the cost of you unless items are found to be faulty/ilfitting or unfit for use. Items may be returned to us at cost to you by you or your chosen courier. We must be expecting these items; items that are not agreed for return will not be accepted upon delivery. Items that are damaged by post or courier will not be accepted for return, if an item is damaged without prior notice before sending will not be accepted.
Any faulty item will be referred to the manufacturer before any replacement or refund is given. The manufacturer's decision is final and Hotline Motorsports Ltd will not supply a replacement or refund unless a manufacturer accepts liability.


It is the responsibility of the customer to ensure that they have ordered the correct product(s), not the sales representative. The sales representative will repeat your purchase order to you, to which you must agree. This will be agreed to before we will charge any amount or any item(s) being ordered.
Once a wheel order is placed, it is final and due to tyre fitting and supplier returns procedures no wheel/tyre orders can be cancelled. It is therefore advisable for the customer to be 100% sure of their situation before items are ordered.
Wheels ordered without tyres are non returnable once you fit tyres to them, please check that all products fit before making them un-returnable.
Product pictures are a representation only and actual products may vary from images shown. Images are provided by product manufacturers and are assumed to be as accurate as possible. Items finish or paint colour is described throughout this site according to the manufacturer's description, therefore we do not accept any disputes relating to product descriptions. If no colour finish is specified at point of quote or order, items will be ordered and sent in standard colour finish. Any dispute will be directed to the original order sheet as completed by the sales representative. This will be used to determine any disputes.
All disputes relating to this sale are subject to all of these terms and conditions as listed above. Any disputes to this sale will be disputed with the use of proof of delivery signatures and original order sheet as completed on your behalf by the sales representative

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Thursday 18 March, 2010  |  Copyright © 2010 Hotline Motorsports Ltd  |  Website designed by: Frooition.com